Refund Policy
Effective Date: February 19, 2024
At The Wealthy Muslim, operated by A & A UK TRADE LTD, we stand behind the quality and value of our products and services. We understand that circumstances can change, and our customers may decide that they need to request a refund. Below, we outline our refund policy for our public products and private offerings.
Public Products
For all of our public products, including digital products like eBooks and courses, we offer a 30-day no-questions-asked money-back guarantee. If for any reason you are not satisfied with your purchase, you are eligible to request a full refund within 30 days of the purchase date.
To claim a refund, please contact us at support@thewealthymuslim.com with your purchase details. We aim to respond to all refund requests within 3 days.
Once your refund request is received and approved, we will process your refund as quickly as possible.
Private Offerings
Our private offerings, such as 1-to-1 coaching, may have varying refund policies. These specific policies will be clearly mentioned in the pre-sale documentation provided to you and discussed over sales calls before your purchase. We ensure full transparency so that you understand the terms related to refunds for any private offerings.
How to Request a Refund
To request a refund, please follow these steps:
1) Email us at support@thewealthymuslim.com.
2) Include your order number and the email address used during purchase for verification purposes.
3) Specify the product or service you are seeking a refund for.
4) If you wish, though not required, you may include a brief explanation of your reason for the refund. This helps us to better understand our customers' needs and improve our offerings.
Processing Your Refund
All refunds are processed as soon as the request is received. If your request is submitted on the last day of the guarantee period and we open the email after the refund policy period has expired, your refund request will still be considered valid. We strive to process refunds promptly to ensure customer satisfaction.
Refund Method
Refunds will be processed using the original method of payment. If that is not possible for any reason, we will find an alternative method to return your funds. We will work with you to ensure that the refund process is as smooth and hassle-free as possible.
Contact Us
If you have any questions or concerns about our refund policy, please do not hesitate to contact us at support@thewealthymuslim.com. Our customer service team is here to assist you and ensure that your experience with The Wealthy Muslim is positive and satisfactory.
Thank you for choosing The Wealthy Muslim for your learning and development needs. We appreciate your business and are committed to ensuring your satisfaction.
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The Wealthy Muslim
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